The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.



Article A bit about yourself?
We have been in the ISP/internet industry since 1995, and providing computer equipment and...
Views: 5597
Article Do you offer managed servers?
Of course we can take over this part for you. Such agreement will include a list of tasks to be...
Views: 3068
Article How are you connected to the Internet?
All our points of presence are directly connected to a multi-Gbit/s redundant backbone,...
Views: 3339
Article How soon will my server be ready?
Your VPS will typically be deployed within 12 business hours of ordering (if you order very late...
Views: 3380
Article IPv6
IPv6 is readily available in: London, UK (LTH, LDEX) Manchester, UK (Telecity) Fremont, CA...
Views: 3257
Article Opening Hours / Telephone
Our main office hours are Mon-Fri 8am to 4pm London, UK time. We do our best to answer calls...
Views: 2368
Article VPS memory (burst, swap)
All OpenVZ containers get double the guaranteed memory as burst memory, and all XEN containers...
Views: 3359
Article What is a dedicated server?
A dedicated, as opposed to a virtual server, is a single machine that has been set up to your...
Views: 3127
Article What is a virtual server?
A virtual server can be described as an encapsulated system of a machine pretending to be a...
Views: 3117
Article Where are your servers located?
We have points of presence in London, Manchester, Prague, Vienna, and Hannover, as well as in New...
Views: 4420
Article Which operating systems do you support?
All our servers are running Windows or Linux. Both Windows and Linux servers offer webhosting...
Views: 3228
Article Which servers do you use for your virtual private servers and dedicated servers?
The majority of our servers are DELL systems. Our Virtual Private Servers feature the latest...
Views: 3391
Article Who are your customers?
Our customers range from small, single-staffed companies to big players with tens of thousands of...
Views: 3390


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