Knowledgebase

The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.

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Articles

Article Bandwidth overage
In general, all customers are expected to adhere to a regular traffic pattern without too many...
Views: 4001
Article Bandwidth pricing - GB/TB or mbps
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Views: 1928
Article IPs
IP pricing is subject to contracts. If the contract does not state any specifics about IP address...
Views: 3491
Article Refunds
Unfortunately, we do not provide any refunds for services purchased. An exception is a violation...
Views: 1843
Article Setup fees
Why do we charge setup fees for some upgrades and servers? Standard setups almost exclusively go...
Views: 1859
Article Support & remote hands pricing
Each virtual private server, by default, is unmanaged. Hence all support except where the fault...
Views: 3796
Article Trial Periods
Unfortunately, we do not provide trial periods. We believe in our services, and we value and...
Views: 1884

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