Knowledgebase

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Categories

Emergencies (1) Emergencies	FAQ (12) FAQ	Pricing (7) Support, overage, and other charges
Server purchases / buy-out (2) We offer lease to own, buy-out, and other purchase options	Setting up your VPS / DS (4)	Sponsoring (1) Sponsoring
Support and SLA (3)	Terms of Service (4) Terms of Service	Test Files & IPs (1) Test Files & IPs to check download speed and latency

Most Popular Articles

Where are your servers located?
We have points of presence in London, Manchester, Prague, Vienna, Hannover, as well as in Fremont, California, and Ashburn, Virginia. All points...
Views: 641

A bit about yourself?
We have been in the ISP/internet industry since 1995, and providing computer equipment and infrastructure since 1980. Over the decades, we...
Views: 511

Bandwidth overage
In general, all customers are expected to adhere to a regular traffic pattern without too many spikes. When traffic statistics indicate that a...
Views: 501

IPs
IP pricing is subject to contracts. If the contract does not state any specifics about IP address pricing, the following terms apply: US...
Views: 478

Support & remote hands pricing
Each virtual private server, by default, is unmanaged. Hence all support except where the fault lies with us, is chargeable. If you require support...
Views: 471