The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.



Folder Emergencies (1)
Folder FAQ (13)
Folder Network (1)
Folder Pricing (7)
Support, overage, and other charges
Folder Server purchases / buy-out (2)
We offer lease to own, buy-out, and other purchase options
Folder Setting up your VPS / DS (7)
Folder Sponsoring (1)
Folder Support and SLA (3)
Folder Terms of Service (5)
Terms of Service
Folder Test Files & IPs (1)
Test Files & IPs to check download speed and latency

Most Popular Articles

Article A bit about yourself?
We have been in the ISP/internet industry since 1995, and providing computer equipment and infrastructure since 1980. Over the decades, we...
Views: 3408
Article Where are your servers located?
We have points of presence in London, Manchester, Prague, Vienna, and Hannover, as well as in New York City, Fremont, California, and Chicago,...
Views: 2867
Article Bandwidth overage
In general, all customers are expected to adhere to a regular traffic pattern without too many spikes. When traffic statistics indicate that a...
Views: 2691
Article Support & remote hands pricing
Each virtual private server, by default, is unmanaged. Hence all support except where the fault lies with us, is chargeable. If you require support...
Views: 2597
Article IPs
IP pricing is subject to contracts. If the contract does not state any specifics about IP address pricing, the following terms apply:   US...
Views: 2416


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